Shipping policy
Once you place your order on our website, we start processing it on next working day.
Processing your order takes 2-3 working days.
There are limited shipment facilities in this remote area, so delivery takes time, but shipping directly from our plant ensures that you are getting the genuine and pure Gangajal, which you can track using the tracking link provided to you.
Shipping is not made on National holidays, and / or Uttarakhand regional holidays.
Orders once dispatched can’t be cancelled.
Preparing and Shipping orders may be delayed during monsoon (July & August), as the river water gets muddy.
PLEASE MAKE A SHORT VIDEO OF THE PACKAGING, ONCE YOU RECEIVE THE PARCEL, AND SHARE WITH US IN CASE OF ANY DAMAGE.