Shipping policy
Once you place your order on our website, we start processing it on next working day.
Processing your order takes 1-2 working days.
As there is no shipment / courier facility in this remote area, articles of online orders are first brought to our warehouse in Dehradun, and then dispatched. Truck load orders are supplied directly from Plant location.
After dispatch time taken for delivery is 07 to 10 working days (in exceptional cases delivery might get delayed due to unforeseen transport issues).
Shipping is not made on National holidays, and / or Uttarakhand regional holidays.
Orders once dispatched can’t be cancelled.
Preparing and Shipping orders may be delayed during monsoon (July & August), as the river water gets muddy.
PLEASE MAKE A SHORT VIDEO OF THE PACKAGING, ONCE YOU RECEIVE THE PARCEL, AND SHARE WITH US IN CASE OF ANY DAMAGE.
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