- By placing a purchase order on our website, we assume that you have gone through the Shipment Policy, Refund Policy, Privacy Policy, and this Terms & Conditions page; and agree to continue to place your order accordingly.
- Orders once dispatched can’t be cancelled.
- As we are located in remote area, delivery takes times (10 to 20 working days), which further can be delayed as per weather / road conditions. We shall not be responsible if the delay causes any problem / loss / discomfort to you.
- The product is non refundable and also non returnable.
- We will start processing your order only after your payment credits in our bank account.
- As there is no shipment / courier facility in this remote area, articles of online orders are first brought to our warehouse in Dehradun, and then dispatched. Truck load orders are supplied directly from Plant location.
- Tracking id with tracking link to track your order will be provided through e-mail.
- Orders tracking can be done also by contacting us (Mon – Sat | 10 AM – 5PM) on cc[at]paharihaat[dot]com and +91-9068466555.